Is your current IT setup coming up short?
More than 70% of our current customers switched from a subpar Managed Service Provider or a defunct in-house IT department. We've heard countless horror stories about the lack of expertise and customer service. You deserve better than that. When a client experiences the RJ2 way, they are often surprised at how competent and pleasant our customer care team is compared to their past Managed Service Provider. We believe our technology solution is world-class, but our customer service and communication skills are unmatched.
Take a moment to answer the following questions:
- Does it seem like the same issues/problems keep happening?
- Does it seem like tickets take forever to resolve?
- You only have a relationship with your MSP's email or voicemail system?
- Nobody seems to care or call back in a timely manner?
- Nobody can explain the ROI on your technology decision?
- You get more excuses than answers from your IT team